Privacy Policy
Last Updated: August 21, 2025
MarketTok ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our social media intelligence platform (the "Service").
1. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our services
- Contact us with inquiries
- Participate in surveys or feedback
This information may include your name, email address, billing information, and other contact details.
Usage Information
We automatically collect certain information when you visit, use, or navigate the Service. This information may include device information (such as your IP address, browser type, operating system), referral URLs, and information about how and when you use our Service.
Social Media Data
Our Service analyzes publicly available social media content to provide market intelligence and research. We do not require users to connect their personal social media accounts. All social media data we analyze is publicly available information that we collect through legitimate means for research and analytics purposes.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Service
- Process your transactions and manage your account
- Improve, personalize, and expand our Service
- Understand and analyze how you use our Service
- Develop new products, services, features, and functionality
- Communicate with you about your account or our services
- Send you marketing and promotional communications (with your consent)
- Process and deliver contest entries and rewards
- Find and prevent fraud
- Comply with legal obligations
3. How We Share Your Information
We may share your information in the following situations:
Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
5. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will delete or anonymize it.
6. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Service to help customize the Service and improve your experience. These technologies help us:
- Remember your preferences and settings
- Understand how you use our Service
- Improve our Service performance
- Provide relevant content and advertisements
Most web browsers are set to accept cookies by default. You can usually modify your browser setting to decline cookies if you prefer, but this may prevent you from taking full advantage of the Service.
7. Third-Party Services
The Service may contain links to third-party websites, products, or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services before providing any personal information.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to update or correct your personal information
- The right to delete your personal information
- The right to restrict or object to our use of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided below. We may need to verify your identity before processing your request.
9. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take appropriate action.
10. International Data Transfers
Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
11. California Privacy Rights
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us through the contact information provided on our website. We will respond to your inquiry within a reasonable timeframe.