Culture Reports

Terms of Use

Last Updated: August 21, 2025

1. Agreement to Terms

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and MarketTok ("Company," "we," "us," or "our"), concerning your access to and use of the MarketTok website and platform (the "Service"). You agree that by accessing the Service, you have read, understood, and agreed to be bound by all of these Terms of Use.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

2. Description of Service

MarketTok is a social media intelligence platform that provides market research and analytics based on publicly available social media content. Our Service analyzes trends, demographics, and market insights from social media platforms to generate reports and intelligence for business and research purposes.

We do not require users to connect their personal social media accounts. All data analyzed is publicly available information that we collect and process to provide market intelligence services.

3. User Registration and Accounts

To access certain features of the Service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

4. Subscription and Payment Terms

Certain features of the Service may require payment of fees. All fees are non-refundable except as expressly stated in our refund policy. We reserve the right to change our fees at any time, with notice provided through the Service or via email.

Subscription fees will be billed in advance on a recurring basis. You authorize us to charge your payment method for all fees incurred. If payment fails, we may suspend or terminate your access to paid features.

5. Acceptable Use

You may not use the Service for any unlawful purpose or to solicit others to perform unlawful acts. You agree not to:

  • Use the Service in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the Service
  • Use automated systems to access the Service without permission
  • Interfere with or disrupt the Service or servers connected to the Service
  • Reproduce, distribute, or create derivative works from our content without permission
  • Use the Service to harass, abuse, or harm others

6. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of MarketTok and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your personal or business use, subject to these Terms of Use.

7. Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

The reports and data provided through the Service are based on publicly available social media content and our proprietary analysis. While we strive for accuracy, we make no guarantees about the completeness or accuracy of the data or insights provided.

8. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We do not warrant the accuracy, completeness, or usefulness of any information provided through the Service.

9. Limitation of Liability

IN NO EVENT SHALL MARKETTOK, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to defend, indemnify, and hold harmless MarketTok and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

11. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms of Use.

Upon termination, your right to use the Service will cease immediately. All provisions of the Terms of Use which by their nature should survive termination shall survive termination.

12. Governing Law

These Terms of Use shall be interpreted and enforced in accordance with the laws of the jurisdiction in which MarketTok operates, without regard to conflict of law provisions.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms of Use at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

14. Contact Information

If you have any questions about these Terms of Use, please contact us through the contact information provided on our website.